Careers at AMMOCALIBERS

Customer Service Representative-Full Time

Customer Support

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Remote job
Starting Wage:  $30.30 per hour!


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Customer Service Representative – Part Time

Customer Support

Remote job
Starting Wage:  $24.50 per hour


Click here TO APPLY

Help Desk Support

Information Technology

Remote Job
Starting Wage:  $27.20 per hour!


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Website Maintainer

Information TechnologyRemote Job
Starting Wage:  $40.50 per hour!

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Starting Wage:  $17.50 per hour!

Needed Availability:
Sunday – Thursday 8:00am – 4:30pm
Tuesday- Saturday 8:00am – 4:30pm

This positions are  remote, not “in seat”.

Have you ever dreamed of working in the Shooting, Hunting, and Outdoor industry? Are you a friendly, likable, well-spoken individual who enjoys helping Customers ? Are you a team player, willing to go above and beyond to achieve goals? If so, Ammo Calibers, a leading internet retailer of Shooting, Hunting, and Outdoor products has a great opportunity for you as one of our Customer Service Representatives! 

Note: Only qualified candidates will be contacted for further consideration. We appreciate your interest in becoming a part of our company.

Minimum Base Salary:  $24.50 per hour 

Valid through:  12/31/2023

Due to federal requirements, you must be 18 years old or older to work at Ammocalibers.

Benefits include : Paid Time off, Health, Dental, Vision, Tuition Assistance, Employee Discount, 401k and more! 

Job Summary: Customer service

Working within our inbound call center, Customer Service Representatives, or CSRs, serve as a primary point of contact between our Customers and us. CSRs provide product and services information to resolve any emerging problems our Customers may face with accuracy and efficiency. Truly great CSRs are genuinely excited to help Customers. They’re patient, empathetic, passionately communicative, with solid problem-solving capabilities. Customer Service Representatives can put themselves in our Customers’ shoes and advocate for them when necessary. They are confident at troubleshooting and investigate when they don’t have enough information to resolve Customer complaints. CSR’s performance is assessed through their ability to achieve productivity and service standards, respond efficiently to Customer inquiries, and maintain high Customer Satisfaction.

 The Ideal Candidate:

  • Must be able to work at least one weekend day. 
  • Embraces our Vision “To be the best-run business in America, and the most successful, most respected business in our industry, for the benefit of our Customers”
  • Shares our Values of Honesty, Integrity, Humility, Respect for Others, Teamwork, Positive Attitude, Accountability, Stewardship and Loyalty
  • Enjoys shooting, hunting, and the outdoors so they can serve our Customers who share those same interests
  • Will enjoy working on a beautiful, well-maintained, state-of-the-art campus with buildings full of attractive shooting industry décor and taxidermy
  • Is outgoing and loves helping and dealing with people
  • Possesses a friendly and helpful speaking voice and patient demeanor
  • Demonstrates outstanding attendance and punctuality
  • Has strong verbal and written communication and interpersonal skills
  • Has strong computer skills
  • Works well under pressure
  • Has excellent time management skills and the ability to organize and manage multiple priorities
  • Demonstrates strong decision-making abilities

The minimum starting wage for all  our positions is $24.50/hour with the opportunity for a pay increase at 6 months.  Apply Today!  


APPLY HERE

Help Desk Support Technician

 

Do you enjoy the outdoors?   If so, ammocalibers might be just the place for you!  As a member of the Help Desk Support team, you will be responsible for desk top support to include providing root cause analysis and problem resolution for all ammocalibers users. The Help Desk Support Technician position will be responsible for supporting the help desk processes, and assisting in improvement of existing processes and systems, to support the organizational vision and goals. In the Help Desk Support Technician role, you will have the opportunity to interact with all ammocalibers employees, so communication skills and ability to problem solve are very important!  

In This Role, You Will

  • Identify, diagnose, and resolve level one hardware and software issues related to users
  • Support, monitor, test, and troubleshoot hardware and software problems pertaining to users
  • Identify, complete, or schedule repairs to user equipment
  • Provide end user support for all local installed and LAN-based applications
  • Work to ensure that all client side workstations have the latest software patches as needed

About You

  • Will have an Associates’ degree in Information Systems, or related technical discipline.  Bachelor’s degree a big +!
  • Have acquired or are in the process of completing your A+, Net+, or MCITP Certification or equivalent 
  • Have training and working knowledge with Microsoft workstation operating systems within one release of the current general release by Microsoft
  • You have a minimum of one year of relevant desk top support experience
  • You have an in-depth knowledge of standard concepts, practices and procedures related to daily user requirements.

What We Offer

  • Salary Range: $46,000 – $61,000 (commensurate with experience) with annual benchmarking and pay increases to always ensure a competitive salary
  • Personal growth through a management relationship prioritizing support, empathy, clearly communicated expectations, and consistent modeling of Company Values
  • Promote from Within Strategy
  • Generous Annual profit sharing
  • Matching 401(k)
  • Flexible PTO policy and paid parental leave
  • Excellent choice of health plans (including HSA), dental, and vision benefit options at an affordable price
  • Life insurance, short and long-term disability insurance options
  • Tuition assistance program
  • Supplier pro-deals and generous employee discounts


Apply Here